Customer Service Agent

Customer Service Agent

Certain Advantage is hiring for a Customer Service Agent based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to at least 2 month’s work, possibly longer.

The Company

We’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work.

The Role:

We’re looking for an enthusiastic and proactive Customer Service Agent to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you!

Key Responsibilities

• Building relationships with new and existing partners
• Making a high volume of outbound calls to clients to verify client ID and proof of address
• Uploading documents onto company in-house system

£13.00 an hour. Shifts are working 10am-6.30pm and 11am-7.30pm Monday to Friday (40 hours a week)

Start date Tuesday 18^th March 2025.

The Individual

• Previous experience in customer service or sales is advantageous but not essential.
• Exceptional verbal and written communication skills.
• Confident people that enjoy talking to people
• Attention to detail
• Results-oriented with a proven history of meeting or exceeding sales targets.
• Capable of working independently as well as collaboratively within a team.
• Proficient in using CRM software

Working with Certain Advantage

We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.

We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.